Packly Help Center

Knowledge base and support

How does Packly work?

Packly is fast and easy to use. The creation process is, in fact, very intuitive and, in a few steps, allows you to create and print your custom products.

Available services are divided in digital services (dielines and virtual 3D models) and printed products. Digital services can be used upon the subscription of a plan (the Basic one is always free) or the purchase of on-demand credit packs, whilst printed products can be purchased without subscribing any plan or buying any pack; custom quote, in fact, will be shown directly online.

Once registered on Packly, every user will join, for free, the Basic plan, consisting of 3 dieline downloads and the generation of 3 custom virtual 3D models per month.

Creation
To realize your custom products click on Create, select the article you want to customize, insert your own dimensions and define the substrate thickness you prefer. Packly will automatically generate the 2D die-cut template and the 3D model, without graphics, with your specs.

Digital services
You can download the die-cut template and view the virtual 3D model by clicking on Digital services, without purchasing printed products. Depending on the purchase option chosen (subscription plan or on-demand service), you will get a specific number of die-cut template downloads and 3D mockup generations customized with your own artwork.

During the subscription plan, once downloaded the template, it will already be part of your active downloads. You can download it again and with no limits till the end of the plan.

Printed products
You can directly purchase the printed product, starting from 1 printed box, going on Quote without using digital services. Insert the packaging quantity you desire (starting from 1 printed box), select the manufacturing time depending on your needs and visualize the custom quote in real time of your order. Add the product to cart and proceed with the purchase.

Once the purchase is complete, you can download the product dieline in My Packly area. To visualize the 3D custom model and get it printed you can upload and confirm the graphics PDF file created starting from Packly’s dieline in My Packly > Your Orders, at the corresponding item. The product dieline and 3D model will be always available in your personal area after receipt of payment. The dieline could be downloaded with no limits whilst the virtual 3D model could be generated anytime you want until file confirmation.