Packly Help Center

Centro informazioni e supporto

Taxes refund for registered company

If you are a registered company we will refund you the entire taxes amount for shipping outside of Italy.

For payment by credit card or PayPal, you have to send us a refund request with your order number at support(at)

For payment by bank transfer, you can send us an email with your request in order to pay only the net cost.

Visit the following link to check if your VIES VAT number is eligible: